Our Services

AMC provides the following roles for IT... TELECOM, Banking and Utility companies in Canada and the US…

Telecommunications line and cable workers
  • Install, remove, maintain and repair aerial and underground telephone and other telecommunication transmission and distribution lines, cables and associated hardware
  • Install (but do not repair or maintain) cable television lines and cables
Telecommunications installation and repair workers
  • Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
  • Test installed telephone systems to locate transmission faults
  • Repair or replace defective and damaged telephones, wire and associated equipment.
  • Switch network installers and repairers perform some or all of the following duties
Administrative officers
  • Oversee and co-ordinate office administrative procedures and review, evaluate and implement new procedures
  • Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed
Web designers and developers
  • Develop Web site architecture and determine hardware and software requirements
  • Source, select and organize information for inclusion and design the appearance, layout and flow of the Web site
  • Create and optimize content for the Web site using a variety of graphics, database, animation and other software
  • Plan, design, write, modify, integrate and test Web-site related code
Software engineers and designers
  • Software engineers and designers perform some or all of the following duties:
  • Collect and document users’ requirements and develop logical and physical specifications
  • Research, evaluate and synthesize technical information to design, develop and test computer-based systems
  • Develop data, process and network models to optimize architecture and to evaluate the performance and reliability of designs
  • Plan, design and co-ordinate the development, installation, integration and operation of computer-based systems
Computer network technicians
  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
  • Evaluate and install computer hardware, networking software, operating system software and software applications
  • Install, maintain, troubleshoot and upgrade Web-server hardware and software
  • Implement network traffic and security monitoring software, and optimize server performance
Customer and information services supervisors
  • Co-ordinate, assign and review the work of clerks engaged in the following duties: providing information and customer service; and serving customers
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
Information systems testing technicians
  • Develop and document software testing plans
  • Install software and hardware and configure operating system software in preparation for testing
  • Execute, analyze and document results of software application tests and information and telecommunication systems tests
  • Develop and implement software and information system testing policies, procedures and scripts
Customer and information services representatives

  • Contact centre agents take customer orders for goods or services; promote goods or services; respond to enquiries and emergencies; investigate complaints and update accounts.

  • Customer service representatives in insurance, telephone, utility and similar companies explain the type and cost of services offered; order services; provide information about claims or accounts; update accounts; initiate billing and process claim payments; and receive payment for services.

User support technicians
  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
Cable television service and maintenance technicians
  • Communicate with subscribers and company personnel to determine work assignments
  • Connect, disconnect and relocate cable outlets, install splitters, converters, decoders, satellite and pay TV equipment, and install other cable hardware and systems at subscriber’s premises
  • Install cable modems and software to enable Internet access at subscriber’s premises
  • Inspect, test and repair cable and satellite television signals and associated equipment at subscriber’s premises.

Customer relations with
excellent communication ...

Our IT solutions can help you get there.

ACE MANAGEMENT CONSULTING LTD.

Digitally Sure.

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